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Pardon Our Technical Issues - Comment System Crashed

postdateiconThursday, 27 January 2011 16:33 | Written by Alice Jester
Hello everyone!  It's been a VERY busy week here at The Winchester Family Business, and as I'm sure a few of you noticed, we're having some server timeout issues.  Well, after a little investigation, it seems that our overwhelmed commenting module is causing all of that pain.  I've had to disable it, so there is no way to leave or read comments with our articles right now.   I'm working on a solution to fix it (or find a new one) but in the meantime, you can enjoy all our wonderful articles again without issue.  If you're anxious comment, feel free to go on over to our Facebook or Twitter page and send some feedback.  We still want to hear from you! 

Thanks for your patience and sorry for the frustration. 

Alice

Update:  Well, after MUCH configuring, I had to scrap the old commenting system and reinstall new.  I'll be watching it very carefully over the next few days, but as you may notice, it's not very pretty.  Since I went through this trouble, I'm hoping pretty it up and tie registered users to their profile pages via comments, which might even include Avatars or photos.  That functionality is now built in, it just needs to be setup.  In the meantime, you can comment again.  

Thanks,

Alice
For all the latest Supernatural info and article links, follow The Winchester Family Business on Twitter at @WinFamBusiness
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Comments  

 
# Alice your friendly site admin 2011-01-28 00:19
Still working out the kinks on the commenting system. I suppose we have something...but man is the interface FUGLY. You can comment now, it just won't be pretty.
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# Dany 2011-01-28 05:15
No, not pretty Alice, but at least we can comment and the site stopped crashing so... Thanks!
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# Jaspala 2011-01-28 06:04
Shit happens, Alice. We'll be patient. And I know it will be pretty again :-)

Sending you nerve-building vibes.. Jas
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# Yuri 2011-01-28 06:05
Heh, so I guess that's why my email didn't get sent.

Oh well, whatever. Doesn't matter as it was of no importance.
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# Tim the Enchanter 2011-01-28 06:41
Yearrah, wouldn't it be worse if it was gone altogether. Least it's still here, and going strong.

Plus, prettiness is in the eye of the beholder!
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# Suze 2011-01-28 07:08
Ah, so that's what happened, I thought the Squeakers had worked out a way to install parent-protection filters and locked me out ... Please ignore my confused bleating in the other thread then ...
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# elle2 2011-01-28 08:17
Glad you were able to figure out a quickie fix...and it's much easier on my computer which just could not and would not load TWFB anymore. (Sorry for your woes but better the commenting system than my computer crashing 8-)
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# Evelyn 2011-01-31 10:55
Oh the pains of running a website.

The new commenting system will take some getting used to with the most recent first. Any way to get that reversed? Or is this the way it will be now. Also, about the timing out thing. I was drafting up some comments and tried to post, but the system timed out on me and I LOST everything that I had so carefully crafted. With the old system, when you timed out, as least it still showed what you had written and were able to copy and paste it in when you resigned into the system. However, with this new commenting section, everything that I had written was completely gone. I was frustrated as I couldn't really recreate what I had just written. Is there anyway to rectify this, either with the timing out issue, or if you are timed out, to have what you wrote pop up on your screen.

If not, then lesson learned, will draft any long responses elsewhere and then copy and paste it in when I am ready.

Thanks Alice.
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# alice 2011-01-31 15:36
If everyone wants the comments to go back to oldest first, I can do that. By default the new system came this way, but anything can be changed with some tweaks to the code. I'd also like to remove the numbering of posts. I don't like that. So, the format is still a WIP. I'll take all suggestions!
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# faye 2011-01-31 17:04
I think most of us would prefer oldest posts first. It's easier to follow the conversation that way
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# faye 2011-01-31 17:05
...and, yes, this is super fugly!
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# nancyL 2011-01-31 22:11
Yeah, you got rid of that fugly, highlight, white screen, drive me to drink, ugliness.

Go Alice, go Alice, go Alice.
Now how about ending this Hellatus, once and for all.
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